Real estate
Property carousels, site-visit booking, broker handoff.
Property enquiries go cold in hours. The job is to answer instantly, qualify budget and location, and get a site visit on the calendar before the lead moves on.
Typical result teams report in this industry.
How the conversation runs
Start to finish, in one WhatsApp thread.
- 1Enquiry arrives
From a portal listing, a Click-to-WhatsApp ad or a QR code on a hoarding.
- 2Qualify automatically
Budget, configuration, location and timeline captured by the bot, then written onto the contact.
- 3Share properties
Matching listings sent as cards with photos and key details.
- 4Book the visit
A WhatsApp Flow collects a slot; the lead moves along the pipeline board.
- 5Hand to a broker
The thread is assigned, the bot steps back, and the human takes over with full context.
What teams use most
- Lead pipeline board with stages and owners.
- WhatsApp Flows for structured site-visit booking.
- Automations for instant first response, which is most of the win.
- SLA timers so nothing sits unanswered.
Portal leads often arrive with a phone number but no opt-in. You still need consent before sending marketing templates — utility templates about an enquiry they raised are the safer path.
Run real estate on WhatsApp
Connect your own WhatsApp Business account and start with the free plan.