Product
Analytics
What was sent, what landed, what got read, and who is doing the work.
Message and conversation analytics across every connected number, plus per-member performance for teams working the shared inbox.
Message and conversation metrics
- Message volume broken out as sent, delivered, read, inbound and failed.
- Contacts and conversation counts over time.
- Read rate across the selected range.
- Day, week or month granularity, filtered to one WhatsApp number or all of them.
Team member performance
- Per-member view for teams working the shared inbox.
- SLA timers on tickets, so first-response and resolution targets are measurable rather than anecdotal.
Audit trail
A workspace log records configuration and sending activity, so you can answer "who changed this, and when" after the fact.
In the app
Where to find it
Once you are signed in, this lives at /dashboard/analytics.
More of the product
Run this on your own WhatsApp number
Connect your own WhatsApp Business account — Meta bills you directly, we don't mark messages up.