Customers
Teams that moved their customers onto WhatsApp.
Sales, support and everything after the sale — in the app their customers already have open.
ReachO replaced three tools and 14 spreadsheets. Our team replies in seconds now — and customers actually notice. Booking conversions are up nearly 40% since we switched.
Shreya Mehta
Head of Growth · House of Aakrutii
“The flow builder is unreal. We launched lead qualification in an afternoon.”
“3 hours to 3 seconds. Customers go to whoever replies first — and now that's us.”
“The shared inbox just clicks. Sales and support finally see the same customer.”
“Click-to-WhatsApp ads tripled our funnel. Best ROI on any channel we've ever run.”
Industries
Where ReachO is used
The platform is the same everywhere; the conversation is not.
Fashion & lifestyle
Product cards, size guides, post-purchase styling tips.
14% AOV liftB2B & wholesale
Tier pricing, proforma invoices, dispatch tracking in chat.
3× faster order cycleD2C food & FMCG
Cart rescue, subscriptions, recipe drops to subscribers.
28% cart recoveryReal estate
Property carousels, site-visit booking, broker handoff.
5× more visits bookedEdtech & coaching
Counselor chats, demo booking, course drip campaigns.
2× enrollment rateHealthcare
Appointment reminders, reports, follow-ups.
40% fewer no-showsTravel & hospitality
Itineraries, check-in nudges, post-stay reviews on chat.
3.4 → 4.6 review ratingBanking & finance
KYC collection, statement delivery, loan application flows.
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